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ActiveSpecialisedProprietary

Kore.ai

Platform for conversational and process agents

Kore.ai is an enterprise platform for AI agents in customer service, for employees and for processes. It offers a visual builder, multi-agent orchestration, support for many languages and integrations with contact center systems. The platform mainly targets regulated industries such as banking and insurance.

Position on the system map50 systems
Scalability, upwardsusable without developers, to the right

Good fit if

Focus: Customer service and enterprise apps

  • your project is about Customer service, Contact center or Enterprise apps

Key figures

Usable without developers
3/5
Scalability
5/5
Integrations
4/5
Versioning
4/5
Observability
4/5

Editorial rating on a scale from 1 to 5. Methodology

Fact sheet

Category
Specialised
Type
Platform for conversational and process agents
Licence
Proprietary
Pricing
EnterpriseEnterprise pricing, contact required
Deployment
Cloud, On-Prem
Models
OpenAI, Anthropic, Google
Compliance
SOC 2, ISO 27001, GDPR, HIPAA
RAG
Yes
Multi-Agent
Yes
SSO, roles (RBAC)
SSO yes, RBAC yes

Key features

  • Visual builder
  • Multi-channel
  • Enterprise features
  • Multilingual

Typical use cases

  • Customer service
  • Contact center
  • Enterprise apps

Implementation

Get Kore.ai implemented

Free for you. Partners only pay for requests they accept.

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